The Africa CX Experts
Our Services & Solutions
Customer Service Training
Customer service training and certification programs for individuals and organizations.
Customer Service Events
Customer Service conferences, summits, meetups and networking events in Africa.
Deployment of customer Experience Tools
Selection, deployment and training on customer experience tools and software.
Customer Experience Management
Customer service audits, feedback management and customer experience touchpoints analysis.
Customer Experience Research
Research and publications on customer experience with focus on Africa.
Customer Service Placement Services
Outsourcing of customer service talent. Recruitment of customer service agents.