The Africa CX Experts

Our Services & Solutions

Customer Service Training

Customer service training and certification programs for individuals and organizations.

Customer Service Events

Customer Service conferences, summits, meetups and networking  events in Africa.

Deployment of customer Experience Tools

Selection, deployment and training on customer experience tools and software.

Customer Experience Management

Customer service audits, feedback management and customer experience touchpoints analysis.

Customer Experience Research

Research and publications on customer experience with focus on Africa.

Customer Service Placement Services

Outsourcing of customer service talent. Recruitment of customer service agents.

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