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The Customer Service code of conduct is a guide on core values and expected behavior for Customer service professionals developed ...
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By: Mbinkar Kpunsa Fomunuyuy The CDC describes Coronavirus disease 2019 (COVID-19) as a respiratory illness that can spread from person ...
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In this article we will discuss what customer service is all about. This guide brings out the importance of customer ...
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The need to eliminate poor customer service is no longer news. Many organisations have this as a business objective but ...
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Customer expectations are the desires or anticipations customers have about a brand when interacting it. It is the anticipated outcome ...
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Help! Are you kidding me? It is amazing how things have changed and how customer’ needs are evolving. Customer Experience ...
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This article examines the top 10 things customers hate, things that lead to poor customer service. It also gives the ...
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It is very common for Civil Servants in Cameroon to give extremely poor customer service to those who visit public ...
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To achieve sustainable market shares, companies must embrace a competitive strategy. Treacy, M. & Fred Wiersma, F (2017) describe 3 ...
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The Customer service industry is one of the fastest growing industries in modern business. This could be explained by two ...
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