The CX Africa Experts
Africa Customer Service Leaders
Customer Service in Africa
Customer service in Africa is as diverse as the continent itself. With the technological revolution beginning to take ground in Africa, it is important to identify key actors leading the change. As African institutions increasingly adopt customer service technologies and new models that permit to improve overall customer experience, it is important to keep structuring the industry, bring out key actors and inspire the next generation of customer experience leaders.
Last Update: 24th Jan 2021
More Countries coming up Soon!
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Africa Customer Experience (CX) Stories
These stories are meant to inspire CX practitioners and provide industry references for CX Transformation programs. These Stories will enable you to improve your customer service by learning from industry-specific best practices.
Africa Customer Service Meetups
Our customer service meetups are small events , where customer service advocates, professionals and industry experts in Africa meet to share ideas and learn.
Customer Service Week - Africa
Are you looking forward to celebrate the customer service week or brainstorming on ideas for the week. Here is your starting point for customer service week celebrations in Africa.