Research . Network . Best Practices

The one stop for CX Professionals


Customer Experience Summit is where  top executives responsible for customer experience meet with customer experience professionals from different industries, get inspired, share best practices, share customer experience trends and skills, network and inspire the next generation of customer experience professionals. It is a forum to share knowhow in the domain and learn from the experts.


The Cameroon Customer Experience Summit speaker faculty represents some of the most innovative minds in CX today from across industries. Speakers show you the best next step to take in your customer strategy. Speakers come from the leading companies and come with rich experience from managing the customer experience journey of their companies.


Mambe Churchill Nange
Software Engineer & Entrepreneur. CEO/Founder Njorku
YUYUN Clement
Senior Banking Executive
Patricia Pedhom Nono
Business Transformist | Customer Strategist | Technology Enthusiast| Stubborn Leader
Clarisse E. Nga Fouda
Senior Customer Service Executive
Pradeep Chopra
Digital Marketing Expert, CEO, Digital Vidya
Shweta Gupta
Data Analytics Expert | Vice President, Technology Vertical, Digital Vidya
Antoine-marie Tiki
Senior Service Quality Executive
NIBA Paschaline
Senior Customer Experience Executive
Maurice KAKI
Founder/CEO MKM
Mbinkar Kpunsa Fomunyuy
Customer Experience Consultant & Master Trainer. CEO Institute of Customer Service Cameroon

What to expect at Customer Experience Summits


Ground breaking research on Cameroon Customer Experience industry


Networking opportunities with senior Customer Experience professionals from top companies


High level Customer Experience strategies to transform customer experience journey.

Speaking Opportunities

CX Touchpoints Customer experience Summit, organizes highly focused conferences that deliver timely, objective, accurate information and business solutions to its conference attendees. We are equally committed to ensure that we onboard resource persons that can deliver value and with a passion to transform the customer experience industry.


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