2022 Cameroon Customer Service Excellence Awards
The Cameroon customer service excellence award is Cameroon’s premier customer experience awards program. The event which comes up at the end of the International customer service week recognizes customer service best practices, performance and innovations in Cameroon.
Celebrating Service Excellence in Cameroon.
Cameroons most prestigious customer service awards – run by CX Touchpoints Group
Being recognized as a leader in customer experience is a prestigious recognition that demonstrates excellence in your sector of activity. This reinforces customer trust, enhances your teams’ morale and permits you to differentiate through service excellence.
Jan 15th 2022 – Nominations open.
May 30th 2022 – Nominations Close.
June 30th 2022 – Finalist Announced
July – September 2022 – Finalist Judging
October 2022 – Winners Announced
2022 Award Categories
- Customer service professional of the year.
- Customer Service Executive of the year.
- Customer service CEO of the year.
- The customer service team of the year award.
- The customer service organization of the year award – Government / Not for profit.
- The customer service organization of the year award – Hospitality Industry.
- Best use of insights and feedback Award.
- Best digital customer experience Award.
- Best employee experience in crisis award.
- Customers at the heart of everything – Financial services.
The Awards Process
The start point in the awards process is reviewing and understanding the awards guideline. This guide clearly explains each category and the award process. The award process is divided into 4 activities; Nominations, Selection of Finalist, Judging and Announcing Winners.
- Nominations are done online through a nomination form. Supporting documentation can be included as part of the nomination.
- During nominations, it is important to provide an accurate description of the activities performed by the nominee and why they should be awarded in the category chosen.
How to enter
- Choosing a category. Choose a category that best reflects your organizations’ success, your success or the success of the person/organization you wish to nominate. You may nominate the same organization for different categories if you think it qualifies for different categories.
- Submitting nomination form. The online nomination form is a critical part of the award process. It is important to present all the valid reasons why the initiative or person should be awarded.
2022 Cameroon Customer Experience Awards
Be a sponsor / Partner
Partnering is a great way to ensure your name is in front of thousands of business professionals. You’ll be seen by all the visitors to the Customer Service Awards site, the entrants and Finalists on the day of the Awards Finals and via social media and press coverage on our Customer Experience Magazine.
The Awards Night.
The awards gala will be a red carpet event in Douala, the heart of the economic capital of Cameroon. This award gala will mark the end of the celebrations of the 2022 customer service week in Cameroon. Winners will be handed trophies and allowed to express their feelings about the award. You can request for an invitation to this red carpet event below.